Are you linked in to the right platform?

Hello? Can anybody hear me? If they can’t, you’re on the wrong platform. When you have a professional service firm, your potential clients are looking for expertise. They are...

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Looking into the future

You’ve probably noticed how one of the top buzzwords on the Internet is mass personalisation. Every marketer is talking about it, but it seems to me that most fail...

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Working your network

Working your network

The quiet time of January and early February is the right time to do something outside of your regular schedule. By this, we mean that it’s the right time...

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Take a look back before you plan your future

Take a look back before you plan your future

Planning is crucial in business. If you want your professional services firm to be the best in a large pool of competition, you need to plan.  The crucial thing...

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Be personal, don't let them delete you!

Be personal, don’t let them delete you!

My consulting firm has encountered many professional services firms that make the same mistake. They create marketing lists and start sending messages in the form of broadcasts for the...

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Putting it into your client's context

Putting it into your client’s context

Communication has always been the key to client success. It is key to introducing yourself to a client and explaining your value to them. It is key to educating...

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Millennial to million-dollar maker

Millennials have been in the professional services sphere for quite some time. However, most firms have failed to support them in reaching the top, not harnessing these talented youngsters...

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Could reducing billable hours be a game-changer?

Professional services firms usually bill the hours they work, but this can sometimes be a problem. It’s especially true with younger business people. They need to work a lot...

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Specialisation is not special any more

Yes, that’s right. Specialisation is no longer special. It used to be a big deal, something that every firm should learn, but this is no longer the case. The...

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Planning for the holidays

When the Summer holidays come, many businesses slow down or close. They’re usually quiet for at least a couple of days or even a few weeks. Some even tend...

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