Planning for the holidays

When the Summer holidays come, many businesses slow down or close. They’re usually quiet for at least a couple of days or even a few weeks. Some even tend...

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The 80/20 of retention and growth

While the following are often overlooked as new, whiz-bang theories and strategies that distract us from our general growth goals, I can tell you that throughout my many years...

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Connecting with clients: how building relationships is a mutually beneficial experience

You may think that business is business — as long as it’s coming from somewhere it’s okay. Your sales are up, and that’s what really matters, isn’t it? Right?...

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Market disconnect

How to avoid a disconnect between you and your market

Content creators who are looking to establish themselves as thought leaders often assume that they must be the main focus of their content. After all, you’re a leader aren’t...

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Digital disruption or digital readiness? You can’t claim immunity!

Digital transformation is changing the way we communicate and do business. More information is available than ever before and most questions can be answered with a quick Google search....

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Opinion: it matters more than you know

As a provider of professional services, you have studied, trained and qualified. You have worked for years, gaining experience across disciplines and industries. By the very nature of the...

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Simple tips to developing thought leadership

If you’re an experienced advisor, you’d have developed a thorough technical understanding of your area of expertise and have practised in many circumstances, with a variety of different clients....

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